The second-hand marketplace Users Express Displeasure Regarding Size Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its size classifications for women's and children's clothes but did not contact all users about the change.
Social Media Response
Countless users and merchants are posting online claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The company said the new system was more in line with similar services.
It has advised users to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Measurement Approach Updates
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
A different user, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices following member complaints.
