The Way British Cuddly Toy Jellycat Captured the Chinese Market

Jellycat assortment shown on a shelf
An assortment of Jellycat plush toys.

Stella Huang acquired her initial Jellycat plush toy during a period of unemployment during the global health crisis. Encouraged by a friend's fondness for these UK-created toys, her interest was fully ignited upon seeing a distinctive gingerbread cottage plushie featured on a major social networking platform.

While The Christmas holiday isn't traditionally observed across China, acting more as a commercial event than a cultural tradition, the imagery of festive cottages resonated with her. "It doesn't hold much to me... However, I always like the sight of gingerbread houses," she explains. This led her to request an old friend in Guangzhou to purchase the item on her behalf.

That acquisition occurred in 2021, right as Jellycat was poised of achieving enormous success in China and internationally. "People were uneasy, and no-one knew what exactly would happen," says Stella, who picked up a routine of petting and hugging her plushies for comfort throughout a difficult period. Living in Beijing, a city with some of the most stringent restrictions in the world, she passed extended periods at home.

Now aged 32 with a new job in sales manager in the tourism industry, Stella continues to grow her assortment. It has swelled to around 120 items, representing an investment of roughly 36,000 yuan. "As an adult, you have many things you can't discuss with others... and the troubles we encounter are far more complicated than before," she notes reflectively. "The plushies help me managing my emotions."

Originally designed for children, these squishy creatures have become an international sensation, particularly in China where a increasingly disenchanted youth demographic has been seeking solace in them as a source of comfort and solace.

Understanding the Adult Toy Enthusiasts

Her Gingerbread house plushie belongs to the "Amuseable" series, a range of toys with tiny faces modelled after commonplace inanimate objects, ranging from bathroom tissue and hard-boiled eggs. These toys have become a key "standout products" that "resonate with a wide younger adult demographic" around the world, according to market observers.

Their growing appeal "may have something to do with a desire to feel companionship," propose cultural commentators. While it's difficult to ascertain whether the introduction of the now-iconic series back in 2018 was an intentional strategy to target the adult market, companies in the sector increasingly must find new markets amid declining birth rates across numerous parts of the world.

The brand entered the Chinese market as early as 2015. Having laid significant "foundation", the toy maker was able to tap into "the tone of the pandemic"—a time when people sought comfort during widespread uncertainty—and built on this success in the country, as explained by business consultants.

Jellycat's fame was also propelled through creative temporary events. These in-store events sometimes offered a menu of exclusive "food" themed items. Numerous enthusiasts would film themselves being served and post the videos online.

Pop-up store featuring Jellycat in a Chinese city
Jellycat organized pop-up stores in major cities.

Localisation has also been an essential approach. As an example, fans could purchase stuffed toy interpretations of traditional British fare like fish and chips during a pop-up in London. Conversely, products including teacup and teapot plushies were featured at exclusive outlets in Chinese metropolises the previous year.

In 2024, the UK-based firm's revenue reportedly increased by two-thirds to an impressive sum. During the same period, it sold an estimated $117 million worth of toys to Chinese consumers via major online marketplaces, per research estimates.

This growth parallels a broader surge within China's collectible toy market driven by adult consumers in search of emotional comfort and connection. Total revenue of collectable toys nationally are expected to exceed 110 billion yuan annually, as per a recent industry report.

The remarkable success of brands like Labubu, elf-inspired dolls by domestic company Pop Mart, underscores the market's growing appetite for collectable toys. The so-called "adult-child" phenomenon is not unique to China; young adults globally are starting to question "traditional understandings of what it means to be an adult," note academics.

Celebrity partnership with the brand
The brand collaborated with high-profile actress Yang Mi at a special activation in Shanghai.

Particularly, especially the aubergine plushie—affectionately dubbed "the boss" in China—have also spawned numerous online jokes, with many expressing grievances regarding the pressures of adulthood. On social media, the "eggplant boss" hashtag is a space where fans draw various emotive faces on the plushie, showing it in different states from drinking to forcing a smile.

As an illustration, one Hong Kong-based, Wendy Hui, modified her eggplant Amuseable by drawing bags around its eyes and placing spectacles on the toy. She then shared an image on a social platform captioning it: "The mental state of employees at the start of the week." "I was working from home even during my days off," she explains. "I just wanted to express the level of exhaustion I was."

In this way, the brand has emerged as an unexpected, light-hearted outlet for young Chinese to air their grievances about a slowing economy, where hard work doesn't always guarantee commensurate returns. Amid heavy online censorship, digital spaces have become an important, perhaps the primary, arena for such conversations.

The brand's frequent launches of limited-edition designs coupled with the discontinuation of older designs—a strategy often called "hunger marketing" locally—has also fueled {

Curtis Hart
Curtis Hart

A tech enthusiast and digital strategist with over a decade of experience in software development and innovation consulting.